When libraries face dramatic funding cuts, some react by cutting services, hours, etc. What if we were proactive?
I know that some of our public libraries offer consultancy services, but what if this was more systematic and as well developed as Marcin's concept. Using technology to connect, collaborate, and project manage asynchronously/synchronously with librarians, patrons, and other potential stake holders is genius. The potential of Google's Wave might address this. However, a wiki hosted locally would help ensure data sustainability.
Description: "Service concept for danish libraries developed during Service Design course at CIID."